Postal Code DatabaseOur Products
FREE ZIP Code Finder
Find ZIP+4 of Address
Other FREE Lookups
FREE Radius Search
FREE Distance Calc
Area Code Database
Questions? 1-800-425-1169NPA - NXX Area Code Database
Actual Customer Emails
I appreciate your great customer service and your fine product.Best,
Alan Maitland
Online Yellow Pages
What is an Area Code Database?Our Area Code Database is set of all U.S. area code data put into row and column format for easy use and manipulation. We give you so many fields of data that you can manipulate the data virtually any way you want. It is great for data validation, rate center lookups, line type lookups, etc.
- Unlimited number of users included in all prices
- Our data integrates with other applications seamlessly
- Get a full 12 months of access - we update our data 4 times a year
- Immediate download after purchase
- Multiple ZIP Codes listed for each NPANXX (some with over 20+ ZIPs listed)
- Multiple data formats to suit your needs: MDB, CSV, TAB
$449.95
Deluxe |
$249.95
Standard |
|
Buy Now $449.95 This version includes:
|
Buy Now $249.95 This version includes: |
|
Deluxe Database
1 YEAR SUBSCRIPTION IMMEDIATE DOWNLOAD Buy Now $449.95 |
Standard Database
1 YEAR SUBSCRIPTION IMMEDIATE DOWNLOAD Buy Now $249.95 |
† Due to the Number Portability Act, users can keep their telephone number when switching providers. They can move to any ZIP Code in the United States with the same NPA/NXX. Over time the connection between ZIP Code and Area Code has become less meaningful. In many cases there is no correlation at all and thus should not be relied upon any longer, in our opinion. We leave the ZIP Codes in the data for reference only, but not all ZIP Codes are represented.
Purchase the Area Code Database
- Immediate Download after purchase
- 1 Year Subscription with Quarterly Updates
- Multi-Year Licenses available
- All subscriptions are not automatically renewed.
- Visa, Mastercard, American Express, or Mail In Check/Purchase Order accepted
- Download all file formats if needed (Access, Comma Delimited/.csv, TAB Delimited/.tab)
|
Deluxe Database
1 YEAR SUBSCRIPTION IMMEDIATE DOWNLOAD Buy Now $449.95 |
Standard Database
1 YEAR SUBSCRIPTION IMMEDIATE DOWNLOAD Buy Now $249.95 |
Redistribution License
If you are looking to distribute any part of our data with your product, then the redistribution license is what you need. With our unlimited,royalty free license, you can package it with any software you need such as store locators, zip code lookups, demographic lookups, data validation, or mobile devices, to name just a few. All licenses come with a full 12 months of updates.
- Integrates with your applications seamlessly
- Protects your company from litigation
- Immediate Download after purchase
- 1 Year Subscription with Quarterly Updates
- All subscriptions are not automatically renewed.
- Visa, Mastercard, American Express, or Mail In Check/Purchase Order accepted
- Download all file formats if needed (Access, Comma Delimited/.csv, TAB Delimited/.tab)
|
Standard Database
1 YEAR SUBSCRIPTION IMMEDIATE DOWNLOAD Buy Now $1,249.95 |
Deluxe Database
1 YEAR SUBSCRIPTION IMMEDIATE DOWNLOAD Buy Now$2,249.95 |
License Agreement
General
The copyright in this data ("the Data") is owned by Zip-Codes.com ("the Owner"). You may not load the Data into any computer or copy it without the license of the Owner. The Owner offers you a non-exclusive license on the terms of this Agreement.
You are permitted to:
Provided that you have purchased a Redistribution License, distribute the Data (without royalty) as part of a distinct application;
You are not permitted:
To sell the data in whole or in part and market it as a "Area Code Database" or any other similar designation. This restriction includes any manner that directly competes with our Zip-Codes.com website data sales. Redistributions in text, original forms or other unprotected formats are prohibited. Encryption or data scrambling is required.
Acceptance
You shall be deemed to have accepted the terms of this Agreement by downloading the Data from our servers.
Term
This license is effective for one year upon purchase and is renewable each year with the repurchase of the redistribution version. It will also terminate if you fail to abide by this Agreement.
Ownership
The Owner shall at all times retain ownership of the Data. This Agreement applies to the grant of the license only and not to the contract of sale of the Data.
Disclaimer Of Warranties
You expressly understand and agree that:
Your use of The Service and The Product are at your sole risk. The Data / Product is provided on an "As Is" and "As Available" basis. Zip-Codes.com expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Zip-Codes.com makes no warranty that:
(1) The Data /Product will meet your requirements,
(2) The Data /Product will be uninterrupted or timely,
(3) The quality of any products, services, information, or other material obtained by you through The Data /Product will meet your expectations, and
No advice or information, whether oral or written, obtained by you from Zip-Codes.com or through or from Zip-Codes.com shall create any warranty not expressly stated in the Terms of Service.
THE SERVICES AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THIRD PARTY INFORMATION, PRODUCTS AND CONTENT) INCLUDED IN OR ACCESSIBLE FROM THIS WEB SITE ARE PROVIDED "AS IS" AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE TO YOU. TO THE FULLEST EXTENT PERMITTED BY LAW, ZIP-CODES.COM DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES (EXPRESS, IMPLIED AND STATUTORY, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ON-INFRINGEMENT OF PROPRIETARY RIGHTS) AS TO THE SERVICES AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THIRD PARTY INFORMATION, PRODUCTS AND CONTENT) INCLUDED IN OR ACCESSIBLE FROM THIS WEB SITE.
Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Zip-Codes.com or its affiliates be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, resulting from any loss of use, loss of data, loss of profits, business interruption, litigation or any other pecuniary loss, whether based on breach of contract, tort (including negligence), product liability or otherwise, arising out of or in any way connected with the use or performance of other sites, with the delay or inability to use other sites, or with the provision of or failure to make available any information, services, products, materials, or other resources contained on other sites, even if advised of the possibility of such damages.
Indemnity
You agree to indemnify, defend, and hold harmless Zip-Codes.com and its affiliates from any liability, loss, claim, and expense (including reasonable attorneys' fees) related to your violation of this Service.
Changes to Sites
Zip-Codes.com may change or modify the information, services, products, materials, and any other resources contained on or accessible through their sites, or discontinue their sites altogether, at any time without notice. If Zip-Codes.com discontinues its service for any reason, it will refund any prorated portion of the database cost not already used by the customer.
Law
Governing Law; Consent to Jurisdiction. This Agreement shall be governed by the laws of the State of New York. Each party consents to the jurisdiction of the Federal and New York State courts sitting in Dutchess County, New York (and the appellate courts to which judgments of such Federal and State courts may be appealed), and agrees to commence any litigation hereunder in one of those courts.
If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement, which shall remain valid and enforceable according to its terms.
Database Technical Specifications
Downloads
- Standard Database: [Documentation | Sample Data]
- Deluxe Database: [Documentation | Sample Data]
| Field Name | Data Type | Description |
| NPA | Char(3) | Area Code (NPA = Numbering Plan Area) |
| NXX | Char(3) | Three digit local number prefix (X=2-9, X=0-9).Generally 201 thru 999. |
| CountyPop | Integer | Estimated population to nearest 1000. This is a very rough estimate based on 1990 census data! |
| ZipCodeCount | Integer | Approximate population of the ZIP code. |
| ZipCodeFreq | Integer | Percent frequency of occurrence of this Zip Code in the NPANXX area. If = 0, then unknown If = -1, then the ZIP Code is the most frequent, but % unknown If = -2, then the ZIP Code is the second most frequent, but % unknown |
| Latitude | Decimal(12, 8) | Latitude of record for the central office |
| Longitude | Decimal(12, 8) | Longitude of record for the central office |
| State | Char(2) | Two letter USPS state abbreviation |
| City | VarChar(255) | Popular or political name of city |
| County | VarChar(255) | Name of county |
| TimeZone | VarChar(255) | Offset from GMT (5=East, 6=Central, 7=Mountain, 8=West, etc..) |
| ObservesDST | VarChar(255) | 1 = Observes DST (Daylight Saving Time) during the normal DST observance period, 0 = Does not observe DST at all. Some areas of the country such as AZ (except for the Navajo Nation), HI, GU, PR, VI, and parts of IN do not observe DST. |
| NXXUseType | VarChar(255) | Primary use designation. L=Landline, W=Wireless (all wireless; pagers, cellular, PCS, etc.) Note that some NXXs may be subdivided between landline and wireless. This is simply the reported type. |
| NXXIntroVersion | VarChar(255) | Version of this product that NXX first appeared. |
| ZipCode | VarChar(255) | ZIP Code (United States) (five digits) |
| NPANew | VarChar(255) | New Area Code. During the permissive dialing period, the old area code map still be displayed in the "NPA" field. If blank, then there is no record (yet?) of a split. If non-blank, then associated NXX is freshly relocated to this new NPA and the NPA in the "NPA" field (above) would be the old one |
| FIPS | VarChar(255) | Census Bureau FIPS code (ID) for the tract of the central office |
| LATA | VarChar(255) | Local Access Transport Area |
| Overlay | VarChar(255) | 1 = NPA recent overlay, blank = Not an overlay |
| RateCenter | VarChar(255) | Ten character Rate Center name for CO. Blank = Rate Center name unknown. |
| SwitchCLLI | VarChar(255) | This field is now blank and will be removed in a future version of the database. The data will no longer be available. |
| MSA_CBSA | VarChar(255) | Census Bureau Names for the metro area of the central office |
| MSA_CBSA_Code | VarChar(255) | Census Bureau ID numbers for the metro area of the central office |
| OCN | VarChar(255) | Four-character alphanumeric field identifying the NPA-NXX code-holder and/or service provider. |
| Company | VarChar(255) | The company name. |
| CoverageAreaName | VarChar(255) | The name of the area this NPA-NXX Covers. This is primarily the city name but other Alias Names may be used. |
| NPANXX | Char(6) | The NPA and NXX combined. |
| Flags | VarChar(35) | Any flags indicating specific things about this data record. |
| Status | VarChar(35) | Indicates if this NPANXX is in active use ("Active" or "Inactive") |
Area Code Database FAQs
- What methods of payment do you accept?
- Do you accept purchase orders?
- What format does the database come in?
- How do I get the Quarterly database updates?
- Will a CD be mailed to me? How do I get the database?
- What happens after my 1 year subscription?
- How much does it cost to renew?
- How often do you update the database?
- How current is the data?
- What are the sources of the data?
- How accurate is the data?
- How long does it take to get the data?
- Can I automate the database delivery?
- How long have you been in business?
- What separates you from your competitors?
Q. What methods of payment do you accept?
A. We accept Visa, Mastercard, American Express, and PayPal for immediate download. You can also place your order choosing Mail In Check or Purchase Order but you will be unable to download the database until your payment is received.
Back to Top
Q. Do you accept purchase orders?
A. Yes, we can accept purchase orders. Simply go through the order process as normal. When you come to the payment screen, choose Purchase Order as the payment type and complete your order. You can then print out a purchase order and mail in the payment. Once payment is received, access to download the database will be turned on.
Back to Top
Q. What format does the database come in?
A. Our US Area Code Database is provided in three (4) formats: Microsoft® Access [.MDB], Microsoft® Excel [.XLS], ASCII Comma Delimited [.CSV], and a SQL Formatted File (.SQL).
Back to Top
Q. How do I get the Quarterly database updates?
A. When you purchase, you setup a username and password. Each month, we will notify you via email that an updated database is available. Visit our site and login using your username and password. The updated databases will be available for download in any format we provide as well as a transactional log file with just the changes only.
Back to Top
Q. Will a CD be mailed to me? How do I get the database?
A. No, our US Area Code Database is not mailed to you on CD. Once your order is completed, you will be able to download immediately. All Quarterly updates are also provided for online download. This ensures fastest delivery as the database is updated each month.
Back to Top
Q. What happens after my 1 year subscription?
A. When your Area Code Database subscription is expiring, we will notify you by email 30, 10, and 1 day in advance. You can choose to renew at the current rate, or let your subscription expire. You can continue to use the database after your subscription has expired, but if you don't renew, you won't continue to get Quarterly updates.
Back to Top
Q. How much does it cost to renew?
A. Currently, renewal prices are the same as the original purchase price.
Back to Top
Q. How often do you update the database?
A. Our Area Code Database is updated every 4 months.
Back to Top
Q. How current is the data?
A. Our Area Code Database is updated every 4 months. The data is current as of May, 2018
Back to Top
Q. What are the sources of the data?
A. Our Area Code Database is licensed and compiled from various sources. Postal and Delivery data comes from the USPS, Demographic data from the US Census, Statistical Areas from the OMB (Office of Management & Budget), private data sources, and some are computed by Zip-Codes.com.
Back to Top
Q. How accurate is the data?
A. Accurate data is critical to the success of your business and ours. Zip-Codes.com implements a very rigorous set of data integrity checks to ensure our database is as accurate as possible. In the unlikely event that a portion of data is confirmed as inaccurate, we will correct it within 2 business days.
Back to Top
Q. How long does it take to get the data?
A. Instantly. As soon as your order is confirmed and payment is received, you can download the database.
Back to Top
Q. Can I automate the database delivery?
A. Yes! Please email us requesting an FTP Account be setup for you to use in automating your processes. Please include your username or order number for reference. We will have it up and running within 1 hour.
Back to Top
Q. How long have you been in business?
A. We have been selling our databases online since 2003 and have become the most trusted source of ZIP code data.
Back to Top
Q. What separates you from your competitors?
A. What separates us from our competitors is our level of customer service. We are here every day and we answer the phones during business hours. If you have a question or problem, we are here to help you.
Additionally, we provide the most comprehensive database at the most competitive price. Our competition doesn't even come close. Try calling them! Also, our rigorous data integrity checks make
our data the most accurate you can purchase.
Back to Top
Why Choose Us?
- We are a licensed distributor of the U.S. Postal Service ZIP code data
- We offer more data fields than our competitors at a lower price
- Unlimited number of users included in all prices
- Download to as many computers as you like
- 12 months of updates - we update our data quarterly
- Immediate download upon purchase
- We are a U.S. company
- Multiple data formats - Access, CSV (comma delimited), and TAB (tab delimited)
- Free FTP Access for all of our customers
- Our customer support is the best on the web - call us and then try calling our competitors
Who Else Uses Our Products?
These are some of the more recognizable customers of Zip-Codes.com:
|
|
|
Who Else Uses Our Products?
These are some of the more recognizable customers of Zip-Codes.com:
|
|
|
Actual Customer Emails
These are actual emails from some of our customers:
11/6/2015
Thanks for this. And I wanted to say thank you to the very kind representative that I spoke with on the phone today - very helpful.
Denise xxxxxxxxx
Invisible Fence
5/22/15
Hi,
Thanks, that answers my question.
Also, thanks for the very quick reply ... small things like that do make a difference when it comes to deciding to do business.
Regards,
Glenn
6/12/15
Wow Jennifer, that is truly fantastic customer service. I've been able to log in so everything seems to be working.
Thank you very much.
Hugh xxxxxxx
Mediacorp.ca
7/28/15
Hi Jennifer,
Thanks, you have been very helpful and I appreciate it.
It is now working great. It was nice talking to you.
On a scale of 10, I give you 20 for Customer Satisfaction.
Have a nice day.
Thanks,
Arman L. xxxxxxxx
9/11/15
Jim;
Thanks for your very quick response. Very surprised.
After living in Piedmont for over 41 years, I've never heard of 94620 (no post office in Piedmont, so not sure how it got a PO Box zip), or any others you list other than 94610 or 94611.
I've always used usps.com and gotten the appropriate zip code - by using the address.
Guess that's the difference.
Anyway, thanks for this new information.......
Barbara
9/25/15
Thank you so much. I appreciate your prompt help with this matter. I have been a customer of yours at almost every company I work at, and I am always pleased with your products and service.
Thanx,
Robert
12/11/15
Hi Jim,
I really appreciate you guys adding that feature. We already added it to our site and selected the best number of pages for us.
Thank you for the great customer service.
Fábio xxxxxxxx
LaQ Blocks
9/2/14
Excellent – Thank you Jennifer.
I appreciate your quick response and the consistency of your data and its delivery.
Have a great week!
Richard xxxxxxx
Senior Manager
www.urbanscience.com
5/7/14
Zip-Codes.com Team
The project we have been working on is over and as of now we do not require
ZIP updates.
Just a note to say you product and your support has been exceptional.
Thank You.
John E xxxxxxx, Ph.D.
3/26/14
Good Morning,
Thank you very much for the response.
We have successfully implemented the radius distance using the suggested method of the SQL function.
Thank you to your team for their suggestions.
Regards,
Wade xxxxxx
www.paradigmtechnologies.net
Paradigm Technologies Inc.
2/21/14
Thanks so much. I’ve been very happy with the data you provide, the support, and the affordability. I’ll definitely recommend you as the best out there, having looked at several.
Randy
www.pricinghealthcare.com
1/8/14
Jennifer,
The research you did on this alone was worth the $50. Thank you for your professionalism, expediency and impeccable customer service.
Thanks again,
Gianfranco
www.sevenfifty.com
11/15/13
Thank you Jennifer,
I appreciate your firm’s consideration. I will spend some time experimenting with DC over the next few days. I hope to have a nice set of DC maps soon. Your level of customer support is excellent. It’s already obvious that your company cares about its customers and will go the extra mile to make sure your products are useful.
Karl
www.dyngeo.com
10/25/13
Hello Jennifer,
Thank you so much for the sample information.
I will go over it for our EDDM mailers.
I appreciate your prompt reply and great service.
Have a good day,
Ursula
Insurance Brokers for Seniors, Inc.
Ruth Publications LLC
10/16/13
Hi Jim,
Thanks for the prompt and informative reply. I will note that in my
records for future reporting. I just purchased the ZIP codes database
today (still waiting on my company's accounts payable to mail in the check)
and look forward to working with the full data set.
Regards,
Daniel xxxxxxxx
Business Analyst, Medicare Product Development, Health Net, Inc.
9/20/13
Thank you very much for your quick response. We look forward to working with your data and are gratified to see that your customer service is at such a high level.
Kind regards,
Sue xxxxxxx
Experian Automotive
8/28/13
Thank you so much. This was super fast and extremely kind of you to refer me to a place that might help.
I'm very impressed with the level of service.
Can you tell me what products you offer and how that may help me as a rental agency?
Thank you.
Shaya Seidenfeld
MZS Realty Corp.
7/31/13
Thanks Jennifer - I really appreciate all your help and guidance. You are an outstanding asset for your organization and their customers!
Alok
07/05/2013
Jim,I tried that after I sent the message - and I got it thanks! Great product and will be ordering more for North and Central Texas.
Thank you so much!!!
Phae
06/14/2013
Have enjoyed using your database and the radius tool. Super things. Have just spent a lot of money on a new customer dB system that includes Zip Code radius search. I do not think that it is as up-to-date and comprehensive as yours, but we have to live with it. Thanks for several years of service.
Jayme
Robert Biale Vineyards
www.robertbialevineyards.com
05/31/2013
Jim, your quick response is certainly appreciated, especially with the nature of this project.I may be logging on this weekend, and your explanation will really help me! THANK YOU!!
Sincerely,
Dave xxxxxxx, MBA, JD
Sr. Business Analyst
University of Phoenix
3090 Bristol Street, Costa Mesa, CA 92626
05/01/2013
HiYour service has been excellent and the data base has been useful to us. I invested in it to assist a non for profit organization analyze their donor pool and it was very helpful. However, that project is done and I havent a need for the data base at the moment. If I do need it again in the future, I will reach out to you (and hope that you will still recognize me as a client).
Great product, great service.... Thank you
Nancy
12/03/2012
Hi There -I'm a happy subscriber to your service and just wanted to give a big THANKS for the SQL formatted database. I don't think I saw this last time I grabbed the data. Really makes things a lot easier.
Cheers!
John xxxxxxx
Director of Technology
www.esrcheck.com
Employment Screening Resources (ESR)
7110 Redwood Blvd., Suite C
Novato, CA 94945-4141
09/23/2012
This ROCKS ! ! Thank you for this information it was a huge help...and free...what up?Own The Day !
Debra
--
Debra xxxxxxx
Senior Distributor
"Send Out Cards"
09/27/2012
I have a lot of demographic research experience in prior jobs. I was asked to do a task for my present employer so I needed an inexpensive database to work with. This program was absolutely one of the best tools I have ever used. I cant believe it only cost $80. Thanks for making a great product. I would recommend to anyone.Thanks,
Cole
Security Holdings LLC
09/27/2012
Awesome! Thank you so much for that info, I've been dealing with this issue for years. You must get this question all the time.
Thanks, again!
Joan
www.savingplaces.org
8/23/12
Great site. Very Helpful and easy to use. Bob Fryer
4/10/12
You guys are fantastic. I’m very happy we went with your database; your support has been flawless. Great job. Really.
Thank you very much for your help, Jennifer. Have a great day!
www.revivemediaservices.com
3/20/12
Jim,
I am very impressed with your prompt and helpful response. Thank you. I am making a note of this to write about at FrictionFactor.com.
For my first question, our app is allowing users to search up to a maximum of an X miles radius (maybe 50 miles) around a zip code. I believe that your database allows us to determine the center zip code for a selected metro area. So we will determine all the zip codes within a metro area and then calculate the maximum distance from the center zip code to the outermost zip code and make that our search radius. However, if any metro areas are larger than our maximum radius it will complicate things. So I am interested to know, if you can tell me, how large the largest metro area is.
Thank you,
Larry
Cloudstepper
www.FrictionFactor.com
3/19/12
Hi Jim,
Thanks for the quick response. Your answer was perfect for me.
I appreciate your great customer service and your fine product.
Best,
Alan Maitland
Online Yellow Pages
2/23/12
You guys are awesome about this stuff! Wish all companies ran like you.
William Rodriquez
12/27/11
Hiya Jim,
Happy Holidays! Thanks for the update. I will certainly be renewing and upgrading real soon.
I love your services =) Have a stupendous week.
Quang
12/5/11
Jennifer:
This is just simply outstanding service! Please forward this to your boss.
Thank you very much.
Bill
10/20/11
Dear Jennifer's Supervisor,
I'm just an old old man taking my time to praise Jenifer for her EXCELLENT assistance today.
I needed an extract from your zip-code database, that I recently purchased, of cities, ZIPs for a particular county;
so, when I performed the extract I was presented with multiple records for the SAME city and ZIP-code combination.
So, I called your office - Jennifer answered the call.
Following a brief discussion regarding your database and MSAccess I learned that there is a Primary Record field.
AHA; so by including the Primary Record field in my query and also including the letter "P' in the Criteria field my problem was solved.
All this to commend Jennifer for her ability to communicate with me in such a way so as to obtain, not just an answer;
But to obtain a SOLUTION to my problem. I suggested that she, if interested, might ( with your assistance) learn more about MSAccess - and then get an even better job (with you of course).
Once again; 'Little Nell' (i.e. me); the proverbial person in a crisis was saved - by Jenifer.
Give this lady a raise or at least 20 bucks in cash for her to enjoy a nice lunch and love her job even more.
Let me know how all this was received - conceptually.
Bob Phillips
9/23/2011
Hi:
As my subscription is about to expire in about ten days, I thought I'd check the web for other similar offerings. I didn't spend an inordinate time searching but after about twenty minutes it became reasonably clear that there was nothing remotely approaching the level of detail provided in your US zip code database by any of your competitors.
Accordingly, when it expires I'll not only renew but also upgrade my subscription.
Thanks for a very good product.
John W. xxxxxxx
9/2/2011
Thank you for this unbelievably wonderful App!!!!!!!.
I'm blown away by all the different ways I can find out what I need to know for my job AND for fun!
Joyce
--
Insphere Insurance Solutions is a proud sponsor of Ronald McDonald House Charities®.
6/14/2011
Hi Jennifer,
Thank you so much for all your help today. I really appreciate your patience, and look forward to working with your company in the future.
Best regards,
Charlie
11/12/2010
Good morning,
I have been very pleased with your company and your product over the years. But in particular, I wanted to let someone know that Jennifer (telephone support) helped me out with some problems today in trying to get and extension on our purchase of your zip code deluxe product. She was a wonderful person with which to work. Jennifer was knowledgeable, responsive, and had a very pleasant and caring attitude. Sometimes rare these days.
Ray xxxxxxxxxx
Senior Information Strategist
NC Cooperative Extension
College of Agriculture and Life Sciences
NC State University
9/21/2010
I don't usually write to website contact email addresses. I have a comment and couldn't help myself . . .
WHAT A GREAT WEBSITE !!! WOW!
What an absolute joy to find a site where the site owner(s) have gone to the trouble of making it as useful as you have without compensation.
If there's a prize for having a really useful website, if you haven't already won, you surely will.
I'm only one person, but wish to simply say "Thank You!". You're officially "Bookmarked" permanently.
Robb Blodgett
Grand Rapids Michigan
6/28/2010
Wow! That is fantastic James :-)
I believe you may be right! I have tried some zip codes that were past issues, some random areas (in the recent-past it wasn't hard to find some that fail) and all have worked!
I appreciate you monitoring the error-reports, and for taking time to explain what was occurring and solutions you were looking into.
Thank you James. Thank you for all your hard work, skill and time applied to working a solution to this. :-)
Hope it may prove useful experience in other ways, down-the-road - lol
Really terrific, thank you again!
John
John xxxxxx
Media Consultant
GREENSHEET
7929 Brookriver Suite 350
Dallas, TX 75247
Ph: 214.853.6086
Fax: 214.853.6007
5/19/2010
Jim,
It's refreshing to know there are still good customer support people out
there. You were very helpful. Thank you.
------
Adam xxxxxxx
eContractorBids.com
(608) 519-3120 Office
(800) 489-0401 Toll Free
support (at) eContractorBids.com
5/17/2010
Thank you Jim.
As I mentioned on our call, this is great customer service and something that is becoming all too rare these days.
Thanks again for listening to my concern and finding a solution.
Michael xxxxxxx, CPCU, AIM - MetLife Auto and Home - Senior Technical Coordinator - Home Ops Team
5/13/2010
Hi James,
Thank you so much for your help. You have an excellent customer support team. Your prompt help saved us a huge time on implementing one of our application. Again thank you for your excellent support.
Regards,
Monty
3/29/2010
Thank you for your quick response. One more thing that puts your site above the others.
Have a great day,
Delphiene
Delphiene Martin
Rogers Benefit Group Inc
12222 Merit Drive Ste 1780
Dallas, TX 75251
3/29/2010
You guys are the best --- Thank you!
Regards,
Gail
Gail xxxxxx, PMP
IT Project Manager
DeltaPharma, on assignment with
Takeda Pharmaceuticals NA, Inc.
3/6/2010
Hey Folks,
Just letting you know; Awesome Site!!
I stumbled across your site through a Google search and I'll be linking to it from my website.
It's a great tool for me; as a real estate investor it allows me to quickly focus my property searches.
Thanks!
--
Warmest regards,
Vicki xxxxxx
White Rabbit Enterprises, Inc.
Wonderland Properties, Llc
11/6/2009
Wow, thanks so much. I am truly amazed at your customer service. The phone was answered by a real person and not a machine, and my email was answered so quickly. As well you fixed my problem, it is now working for the Canadian locations. I just don't run into great service like this very often, not for paid services never mind a free one.
Thanks again
Marie
www.iron-x.com
Wednesday, January 14, 2009 8:50 AM
I don’t know if it’s first date syndrome or what but I somehow came across your site this morning and am AMAZED!!! The zip distance calc is awesome!!Then put in my zip and CAN NOT BELIEVE the details!!!!!! Plus weather and a map!!
No I remember, I was looking for a way to map a radius!!
Dan
www.2cpics.com
Friday, January 23, 2009 3:23 PM
Jim,
Thank you so much. Now I know to push back on my address provider to get an up-to-date address. I appreciate the link to validate the zip code!
Thanks for you help and prompt response,
Scott
www.CRANEPUMPS.com
Monday, January 26, 2009 6:56 PM
Perfect!!!!!
Just what I needed!!!!!!!!
Thanks a ton!
Scott
Friday, February 06, 2009 5:38 PM
Jim,
Thank you very much for such a quick response to our needs. Please pass along my sincere gratitude to your team. Best!
Yutthichai (U.T.) xxxxxxxxx
Senior Applications Developer
The JASON Project - National Geographic Society
http://www.jason.org
Monday, February 09, 2009 10:10 PM
Thank you for your prompt reply. Impressive.
My goal for purchasing the product was to see the multiple counties within a zip code. It appears from re-reading your website, that only the 'business version' has multiple county listings.
I certainly did not receive a separate file with multiple county entries. Am I missing something?
Interesting on the Radius Finder. I do have .Net latest release and I have unzipped the file. I did let it send the error info to the contact server. Not sure if this will help.
Ed
www.usbank.com
Tuesday, April 07, 2009 6:15 PM
Dear Mr. Jim xxxxx:
I wanted to write you to say that I had an extremely gratifying interaction to today with your programmer James xxxxxx who, on very short notice, went beyond the call of duty to make a modification to your Zip Radius tool which made my use of your tool much more valuable for the analyses I was performing. This sort of excellent customer service and responsiveness is all too scarce in many data service organizations, so I wanted to let you know that James courteous and efficient service today has helped to earn my loyalty to Zip-Codes.com for a long time to come.
Best regards,
Daniel C. xxxxxxxxx, M.P.H., Ph.D.
Assistant Professor of Clinical Epidemiology,
Department of Epidemiology,
Mailman School of Public Health,
Columbia University
Adjunct Assistant Professor,
Prevention Research Center
Department of Pediatrics
School of Medicine
Wayne State University
Tuesday, May 05, 2009 8:57 AM
Thank you so much for your personal reply. I've found only two instances in the past year where I believe USPS was incorrect. Therefore, I will continue to have great faith in the info you provide. Again, your website is so helpful. I do appreciate your assistance.
Dee xxxxxx
Thursday, June 11, 2009 5:26 PM
Great. Thanks. I’m using 2007, so I’ll combine them into one file. Thanks again for your help. It’s a great product, especially the Radius Finder.
John
www.quinnemanuel.com
Thursday, July 23, 2009 10:48 AM
Dear James,
I just want to thank you for all of your assistance! I am enjoying the use of the US zip codes program, which has proved to be very useful.
I am sorry that we were not able to utilize the Canadian Postal Codes the same way, but at least I know you and your company are supplying us with good customer service and a good product.
Thank you very much!!
Sylvia xxxxxx
Training Administrator
Cruise Line International Association, Inc.
Wednesday, September 30, 2009 1:44 PM
What a great site you have! It is full of wonderful, valuable information. I just found it and will recommend it to others. I love that you give away a lot of info but sell software, maps and other tools that are helpful to many different applications. Thanks for having such a great site!
Sheila Adcock
I appreciate the quick turn around on this question. We are working with a vendor that uses this level of reporting. We wanted to be able to create the same reporting level in-house with your up to date ZIP Code products. These additional codes will be very helpful.
Thanks for going above and beyond the call of duty to provide this list of CBSA divisions. This level of service makes me glad we chose to do business with your company.
Thanks,
Scott ********,
www.abbot.com
I rarely write to applaud a product, but the usefulness of your software to my job is very relevant. Your zip code software, used in conjunction with your software to find radii from a specific locale is excellent--simple to use and a valuable resource for any direct mail marketer.
Thank you very much.
Sincerely,
Fred ******
Direct Mail Marketing Manager
Westgate Resorts
Jim,
Thank you for resolving this so quickly. The support you provided me with on the phone today along with the quick manner in which you responded to my refund request says a lot about you and your company.
Sincerely,
Robert ******
My only comment would be that your customer service is fantastic.
Thanks.
Shawn *******
www.dridefault.com
Sue, thank you! I shared with James ********* how helpful and prompt you have been regarding this matter. A nice company to work with!
~Danni
www.bsg.com
Hi James –
This is exactly what I need. It’s interesting to see that the City and AreaName fields are actually the opposite of what expected of each one to be. It’s not at all a problem; it’s just interesting.
You guys offered great customer support compared to your competition. If I may a suggestion: Talk to your webpage master to add a few more keywords to your site so that it appears on top when doing a Google search; it was actually near the lower part of the page when doing a search for “Postal Code database” in Google.
I’ll be ordering your product next week sometime.
Thanks again,
Robert
www.presagis.com
Thanks for the info, Jim. I'll have to purchase from scratch, as my company will require a purchase order and multiple levels of approvals and all that. But again, thanks for that. You guys have a great product.
Cheers,
Bob
www.cbsradio.com
Hi,
I just wanted to say thank you for a very helpful site.
In this day and age when everyone needs a little help sometimes, it is truly refreshing
to find people who provide basic need information without selling a free trial for $19.99!!
I pray, In Jesus name, he will bring nothing but blessings back to you and yours for providing
service to others. Amen. and again, thank you.
Randi
Good morning. No questions - just wanted to say that we ordered our first map from y'all yesterday, and we LOVE it! Taking disk with pdf file to Kinko's to get large version printed. My boss is bouncing off the walls he's so happy. Incredible market planning tool for us as we work to determine target clients.
VERY easy to order, buy and retrieve.
Thanks again.
CINDY
www.boycealbert.com
Hello,
I ordered the incorrect zip code map and would like to request a refund. I was looking for an actual map and not the database. My order number is 267750. I spoke to your customer service area (whom by the way was very helpful!) and he informed me how to order the correct item.
Thank you,
Tammara ********
www.aigag.com
Thank You very much for your prompt reply
Skip Spurgeon
IT Manager
Sokaogon Gaming Enterprise, Corp.
Thank you for the excellent customer service. This will give us the entire directory and not just updates; is that correct?
Dahlia
www.yosemite.cc.ca.us
Thanks for your speedy reply! Amelia
www.chacha.com
Thanks for the quick response Jim. A pleasure doing business with you !
Ray
www.andersonadv.com
Hi Jim,
Thanks for your quick response. We placed an order last night. Thanks for your help!
Best,
Evan M.
James:
Firstly, I continue to be impressed by the quality and speed at which my inquiries are addressed, both before and after my purchase.
I knew immediately that I had failed to communicate an important aspect of my inquiry. At this time I am only interested in the changes to the base zip code database / dataset.
Can you reply to the inquiries below only regarding the base zip code data?
Thank you in advance,
Jared
www.abcv.com
I just want to say thank you for your patience with me. I finally got what I needed, transferred the zip codes onto the Excel sheet that was required and got them emailed to our national office so they would send us the leads for our area that we need to grow our business. It was a challenge. Much appreciation, Nellie ********
The reason I bought from you is:
A few days a go I asked you how many individial zip codes there were.
Wham! The answer came back quickly. I was impressed.
Isn't that much good customer service these days. My congratulations!!!!
Armond *****
Hi James,
Thanks a lot, so quick to respond, this is the better way to do business!!!
Ok, we'll setup a program to get it every 5th.
Thanks
Best Regards
- - -
Christian *******
www.jlr.ca
THANK YOU . . . the new map certainly fits my needs better. You get my 2008 award for being “customer friendly”. Thanks again.
Jerry
Jim,
Please upgrade me to the business version. If you need my cc info again please let me know.
Thanks for your prompt response to my request. I have found that it is unusual to get a quick response from the “contact us” link. 99.9% of the time I never hear back from a company when using this feature. I wish all websites operated in the manner that your companies does.
Glenn
www.henryschein.com
Portions of data provided by and © United States Postal Service 2018. Zip-Codes.com is a non-exclusive licensee of the United States Postal Service.
