ZIP Code List & Demographics Database Download: Digital ZIP Code Database & Maps

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ZIP +4 Database

Questions? 1-800-425-1169



What is a ZIP+4 Database?
Every U.S. street and address range, with its related 9 digit ZIP code, put into row and column CSV format for easy use and manipulation. With over 50 unique fields of information and every 9 digit ZIP code in the United States, it gives you an unlimited number of ways to analyze all the U.S. ZIP +4 information. Our ZIP plus 4 Database is a great tool for address verification, building websites, geotargeting, sales tax, and general analysis.
  • Use our ZIP plus 4 data for easy lookups and data filling
  • Target key locations and demographics using our data
  • Comes with every U.S. address range and its related geolocation
  • Has every street name and house number range in the U.S.
  • Comes with Complimentary 5 digit database for more powerful analysis
  • IMMEDIATE download upon purchase & DVD mailed promptly


$399.95
Standard
$895.00
Deluxe

  This version includes:




  Includes 5 digit Standard ZIP Code Database:

  This version includes:

  Includes 5 digit Deluxe ZIP Code Database:

* The Standard database Lat/Lon & Census Tract/Block coverage is approximately 60%.
† The Deluxe database Centroid Lat/Lon & Census Tract/Block coverage is approximately 90+%.

Standard Database

1 YEAR SUBSCRIPTION
Download Sample Data

IMMEDIATE DOWNLOAD


Deluxe Database

1 YEAR SUBSCRIPTION
Download Sample Data

IMMEDIATE DOWNLOAD


Redistribution

There are different license's and license types for the Standard and Deluxe ZIP+4 ZIP Code Databases.

  • Immediate Download after purchase
  • 1 Year Subscription with Monthly Updates
  • All subscriptions are not automatically renewed.
  • Visa, Mastercard, American Express, or Mail In Check/Purchase Order accepted

Standard ZIP+4 ZIP Code Database

Standard Database License Agreement
Designed for use within your organization.
Standard Database Redistributable License Agreement
Designed for use in a distributed product or service outside your organization.

 

Deluxe ZIP+4 ZIP Code Database

Deluxe Database License Agreement
Designed for all types of use.

 

 

ZIP+4 Database Documentation

 

ZIP+4 Database Specifications & Data Fields

Complete technical specifications including field data types and length can be found in our ZIP+4 Database Documentation

Our ZIP+4 ZIP Code Databse is approximately 1,000 Mb in size and contains over 45 million records.



ZIP+4 STANDARD Database Fields

Field Description
ZipCode 00000-99999 Five digit numeric ZIP Code of the area.
UniqueKey A unique key number identifying this record for updates.
ActionType A or D, meaning add or delete this record.
RecordType A flag indicating which type of record this is. Ex: Firm, General Delivery, High Rise, PO Box, Rural Route, or Street.
CarrierRouteID Carrier identification code or number for a given delivery route or PO box presentation.
StreetPreDirAbbr The directional abbreviation that comes before an address: Ex: The N meaning North in "N 123 MAIN ST"
StreetName The official name of the street as assigned by a local governing authority for this record.
StreetSuffixAbbr Code that is the standard USPS abbreviation for the trailing designator in a street address.
StreetPostDirAbbr A geographic direction that follows the street name. Ex: The N meaning North in "123 MAIN ST N"
AddressPrimaryLowNumber The low number in a range of numeric or alphanumeric components to an address preceding the street name.
AddressPrimaryHighNumber The high number in a range of numeric or alphanumeric components to an address preceding the street name.
AddressPrimaryOddEven Code that identifies the side or sides of a street for which a given address range is applicable.
BuildingFirmName The name of a company, building, apartment complex, shopping center, or other distinguishing secondary address information.
AddressSecondaryAbbr Only Applicable to Record Types F and H.
AddressSecondaryLowNumber The low-end secondary address component in a range of secondary addresses.
AddressSecondaryHighNumber The high-end secondary address component in a range of secondary addresses.
AddressSecondaryOddEven Code that identifies the side or sides of a street for which a given address range is applicable.
Plus4Low ZIP Add-On Low Number in the range. Also known as the +4.
Plus4High ZIP Add-On High Number in the range. Also known as the +4.
BaseAlternateCode Code that specifies whether a record is a base (preferred) or alternate record.
LACSStatus L = LACS Converted, Blank = Not Applicable
GovernmentBuilding This indicates what type of Government building this is if applicable.
FinanceNumber A code assigned to Postal Service facilities (primarily post offices) to collect cost and statistical data and compile revenue and expense data.
State A 2-character abbreviation for the name of a state, U.S. territory, or armed forces ZIP Code designation.
CountyFIPSCode The 3-digit (FIPS) code assigned to counties in sequence within each state.
CongressionalDistrict The 112th Congressional District this ZIP+4 record is assigned to.
UrbanizationCityStateKey An index to the USPS City State file that provides the urbanization name for this delivery range.
PreferredLastLineCityStateKey Match this field to our ZIP Code Database for City name, City alias, Area Code, TimeZone, and more.
FromLatitude The north/south measurement indicating the beginning for this record.
FromLongitude The east/west measurement indicating the beginning for this record.
ToLatitude The north/south measurement indicating the beginning for this record.
ToLongitude The east/west measurement indicating the beginning for this record.
CensusTract Small, locally delineated statistical areas within selected counties, generally having stable boundaries and, when first established by local communities, designed to have relatively homogeneous demographic characteristics.
CensusBlock Blocks are numbered uniquely within each census tract with a 4-character number that identifies the collection block used in the census and a character block suffix. This character block suffix is often blank.
TLID Tiger Line Identification (TLID) is a universal number associated with Census Bureau products.

Note: Approximately 40-50% of records in the STANDARD Database do not contain Latitude/Longitude data; This is partly due to the fact that many are "point" ZIP Codes which have no geographical boundaries. Examples include: P.O. Box Only, Military, Single Business, and Government ZIP Codes. Any remaining missing Lat/Lon data is a function of the Tiger data always trying to play "catch up" with the U.S. Postal Service changes. For more complete coverage, please see the DELUXE Database.

 

ZIP+4 DELUXE Database Fields

Field Description
ZipCode 00000-99999 Five digit numeric ZIP Code of the area.
UniqueKey A unique key number identifying this record for updates.
ActionType A or D, meaning add or delete this record.
RecordType A flag indicating which type of record this is. Ex: Firm, General Delivery, High Rise, PO Box, Rural Route, or Street.
CarrierRouteID Carrier identification code or number for a given delivery route or PO box presentation.
StreetPreDirAbbr The directional abbreviation that comes before an address: Ex: The N meaning North in "N 123 MAIN ST"
StreetName The official name of the street as assigned by a local governing authority for this record.
StreetSuffixAbbr Code that is the standard USPS abbreviation for the trailing designator in a street address.
StreetPostDirAbbr A geographic direction that follows the street name. Ex: The N meaning North in "123 MAIN ST N"
AddressPrimaryLowNumber The low number in a range of numeric or alphanumeric components to an address preceding the street name.
AddressPrimaryHighNumber The high number in a range of numeric or alphanumeric components to an address preceding the street name.
AddressPrimaryOddEven Code that identifies the side or sides of a street for which a given address range is applicable.
BuildingFirmName The name of a company, building, apartment complex, shopping center, or other distinguishing secondary address information.
AddressSecondaryAbbr Only Applicable to Record Types F and H.
AddressSecondaryLowNumber The low-end secondary address component in a range of secondary addresses.
AddressSecondaryHighNumber The high-end secondary address component in a range of secondary addresses.
AddressSecondaryOddEven Code that identifies the side or sides of a street for which a given address range is applicable.
Plus4Low ZIP Add-On Low Number in the range. Also known as the +4.
Plus4High ZIP Add-On High Number in the range. Also known as the +4.
BaseAlternateCode Code that specifies whether a record is a base (preferred) or alternate record.
LACSStatus L = LACS Converted, Blank = Not Applicable
GovernmentBuilding This indicates what type of Government building this is if applicable.
FinanceNumber A code assigned to Postal Service facilities (primarily post offices) to collect cost and statistical data and compile revenue and expense data.
State A 2-character abbreviation for the name of a state, U.S. territory, or armed forces ZIP Code designation.
CountyFIPSCode The 3-digit (FIPS) code assigned to counties in sequence within each state.
CongressionalDistrict The 112th Congressional District this ZIP+4 record is assigned to.
UrbanizationCityStateKey An index to the USPS City State file that provides the urbanization name for this delivery range.
PreferredLastLineCityStateKey Match this field to our ZIP Code Database for City name, City alias, Area Code, TimeZone, and more.
FromLatitude The north/south measurement indicating the beginning for this record.
FromLongitude The east/west measurement indicating the beginning for this record.
ToLatitude The north/south measurement indicating the beginning for this record.
ToLongitude The east/west measurement indicating the beginning for this record.
CensusTract Small, locally delineated statistical areas within selected counties, generally having stable boundaries and, when first established by local communities, designed to have relatively homogeneous demographic characteristics.
CensusBlock Blocks are numbered uniquely within each census tract with a 4-character number that identifies the collection block used in the census and a character block suffix. This character block suffix is often blank.
TLID Tiger Line Identification (TLID) is a universal number associated with Census Bureau products.
CenLat Latitude of the ZIP+4 Centroid.
CenLon Longitude of the ZIP+4 Centroid.
CensusBlockGroup Census block group code (state, county, tract and block group codes).

Note: The Latitude/Longitude coverage is much more complete and accurate than our Standard ZIP+4 Database

 

5 Digit Standard ZIP Code Database Fields

[This database is included with the ZIP+4 Standard Database] For City and other information on each record, a copy of the 5 digit Standard ZIP Code database is included with your purchase:

Field Description
Zip Code 5 digit zip code as designated by the United States Postal Service.
City City name as designated by the United States Postal Service.
State A 2-character abbreviation for the name of a state, U.S. territory, or armed forces ZIP Code designation.
County County or parish name where the ZIP Code resides.
Area Code Telephone area code(s) of the particular postal zone (ZIP Code).
City Type Describes the type of postal station in the "City Alias" field.
City Alias Abbr. Abbreviation of city alias where applicable.
City Alias Name The alias name for the ZIP Code. This may be a city name, postal entity, community or a municipality name.
Latitude The geographic coordinate of a point measured in degrees north or south of the equator.
Longitude The geographic coordinate of a point measured in degrees east or west of the Greenwich (prime) meridian.
Time Zone Time zone designation within the U.S. - the numbers 4-11 are assigned to the time zones.
Elevation The county's average elevation.
County FIPS The 3-digit (FIPS) code assigned to counties in sequence within each state.
Daylight Savings Flag indicating whether a zip code is on daylight savings.
PreferredLastLineKey Matches this record to our other products for designated city name, city type, area code, time zone, and more.

 

5 Digit Deluxe ZIP Code Database Fields

[This database is included with the ZIP+4 Deluxe Database] For City and other information on each record, a copy of the 5 digit Deluxe ZIP Code database is included with your purchase:

Field Description
ZipCode00000-99999 Five digit numeric ZIP Code of the area.
State2 letter state name abbreviation.
StateFullNameThe full US State Name.
CityName of the city as designated by the USPS.
CityAliasNameAlias name of the city if it exists.
CountyName of County or Parish this ZIP Code resides in.
AreaCodeThe telephone area codes available in this ZIP Code.
LatitudeGeographic coordinate as a point measured in degrees north or south of the equator.
LongitudeGeographic coordinate as a point measured in degrees east or west of the Greenwich Meridian.
ElevationThe average elevation of the county.
CityTypeIndicates the type of locale such as Post Office, Stations, or Branch.
CityAliasAbbreviation13 Character abbreviation for the city alias name.
CountyFIPSFIPS code for the County this ZIP Code resides in.
StateFIPSFIPS code for the State this ZIP Code resides in.
TimeZoneHours past Greenwich Time Zone this ZIP Code belongs to.
DayLightSavingFlag indicating whether this ZIP Code observes daylight savings.
ClassificationCodeThe classification type of this ZIP Code.
MultiCountyFlag indicating whether this ZIP Code crosses county lines.
CityAliasCodeCode indication the type of the city alias name for this record. Record can be Abbreviations, Universities, Government, and more.
PrimaryRecordCharacter 'P' denoting if this row is a Primary Record or not. Absence of character denotes a non-primary record.
HouseholdsPerZipcodeThe estimated number of households of the ZIP Code based on 2010 Census data.
PersonsPerHouseholdThe estimated average number of persons per household of the ZIP Code based on 2010 Census data.
AverageHouseValueThe average house value in County based on 2010 Census data.
IncomePerHouseholdThe average household per ZIP Code based on 2010 Census data.
PopulationThe population of the ZIP Code based on 2010 Census data.
WhitePopulationThe estimated White/Caucasian Population of the ZIP Code based on 2010 Census data.
BlackPopulationThe estimated Black/African American Population of the ZIP Code based on 2010 Census data.
HispanicPopulationThe estimated Hispanic Population of the ZIP Code based on 2010 Census data.
AsianPopulationThe estimated Asian Population of the ZIP Code based on 2010 Census data.
HawaiianPopulationThe estimated Hawaiian or Pacific Islander Population of the ZIP Code based on 2010 Census data.
IndianPopulationThe estimated American Indian and Alaska Native Population of the ZIP Code based on 2010 Census data.
OtherPopulationThe estimated Population of all other races for the ZIP Code based on 2010 Census data.
MalePopulationThe estimated Male Population of the ZIP Code based on 2010 Census data.
FemalePopulationThe estimated Female Population of the ZIP Code based on 2010 Census data.
MSAMetropolitan Statistical Area number assigned by Census 2010.
MSA_NamePrimary Metropolitan Statistical Area name or Title.
PMSAPrimary Metropolitan Statistical Area Number.
PMSA_NamePrimary Metropolitan Statistical Area name or Title.
CSACore Statistical Area. This area is a group of MSA's combined into a population core area.
CBSACore Based Statistical Area Number.
CBSA_DIVCore Based Statistical Area Division.
CBSA_TypeCore Based Statistical Area Type (Metro or Micro).
CBSA_NameCore Based Statistical Area Name or Title.
Region4 geographically grouped areas consisting of several States
Division9 geographically grouped areas consisting of several States
MailingNameYes or No (Y/N) flag indicating whether or not the USPS accepts this City Alias Name for mailing purposes.
PreferredLastLineKeyLinks this record with other products ZIP-Codes.com offers.
CityStateKeyLinks this record with other products ZIP-Codes.com offers such as the ZIP+4.
CityAliasCodeCode indication the type of the city alias name for this record. Record can be Abbreviations, Universities, Government, and more.
CityMixedCaseThe city name in mixed case (i.e. Not in all uppercase letters).
CityAliasMixedCaseThe city alias name in mixed case (i.e. Not in all uppercase letters).
StateANSIANSI code for the State this ZIP Code resides in.
CountyANSIANSI code for the County/Parish this ZIP Code resides in..
FacilityCodeThe type of locale identified in the city/state name.
CityDeliveryIndicatorSpecifies whether or not a post office has city-delivery carrier routes.
CarrierRouteRateSortationIdentifies where automation Carrier Route rates are available.
FinanceNumberA code assigned to Postal Service facilities.
UniqueZIPNameField that specifies whether the City State Record contains the organization name for a unique ZIP Code.

ZIP+4 Database FAQs

  1. What methods of payment do you accept?
  2. Do you accept purchase orders?
  3. What format does the database come in?
  4. How do I get the monthly database updates?
  5. Will a CD be mailed to me? How do I get the database?
  6. What happens after my 1 year subscription?
  7. How much does it cost to renew?
  8. Do you include ZIP Codes for the entire United States?
  9. How often do you update the database?
  10. How current is the data?
  11. What are the sources of the data?
  12. How accurate is the data?
  13. Do you have any other countries besides the U.S.?
  14. How long does it take to get the data?
  15. Can I automate the database delivery?
  16. Do ZIP Codes change often?
  17. Do you support Military APO/FPO/DPO ZIP Codes?
  18. Do you have DMA information?
  19. How long have you been in business?
  20. What separates you from your competitors?

Q. What methods of payment do you accept?

A. We accept Visa, Mastercard, American Express, and PayPal for immediate download. You can also place your order choosing Mail In Check or Purchase Order but you will be unable to download the database until your payment is received.

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Q. Do you accept purchase orders?

A. Yes, we can accept purchase orders. Simply go through the order process as normal. When you come to the payment screen, choose Purchase Order as the payment type and complete your order. You can then print out a purchase order and mail in the payment. Once payment is received, access to download the database will be turned on.

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Q. What format does the database come in?

A.Our US  ZIP +4 Database is provided in ASCII Comma Delimited [CSV].

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Q. How do I get the monthly database updates?

A. When you purchase, you setup a username and password. Each month, we will notify you via email that an updated database is available. Visit our site and login using your username and password. The updated databases will be available for download in any format we provide as well as a transactional log file with just the changes only.

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Q. Will a CD be mailed to me? How do I get the database?

A. Yes, our US ZIP +4 Database is mailed to you on CD. Once your order is completed, you will also be able to download immediately. All monthly updates are also provided for online download. This ensures fastest delivery as the database is updated each month.

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Q. What happens after my 1 year subscription?

A. When your ZIP+4 Database subscription is expiring, we will notify you by email 30, 10, and 1 day in advance. You can choose to renew at the current rate, or let your subscription expire. You can continue to use the database after your subscription has expired, but if you don't renew, you won't continue to get monthly updates.

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Q. How much does it cost to renew?

A. Currently, renewal prices are the same as the original purchase price.

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Q. Do you include ZIP Codes for the entire United States?

A. Yes. ZIP Code data is provided for all 50 U.S. States, Washington DC, Puerto Rico, Virgin Islands, Guam, and APO/FPO Military ZIP Codes.

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Q. How often do you update the database?

A. Our ZIP Code Database is updated every month.

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Q. How current is the data?

A. Our ZIP Code Database is updated every month. the data is current as of October, 2014

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Q. What are the sources of the data?

A. Our ZIP+4 Database is licensed and compiled from various sources. Postal and Delivery data comes from the USPS, Demographic data from the US Census, Statistical Areas from the OMB (Office of Management & Budget), private data sources, and some are computed by Zip-Codes.com.

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Q. How accurate is the data?

A. Accurate data is critical to the success of your business and ours. Zip-Codes.com implements a very rigorous set of data integrity checks to ensure our database is as accurate as possible. In the unlikely event that a portion of data is confirmed as innaccurate, we will correct it within 2 business days.

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Q. Do you have any other countries besides the U.S.?

A. Yes. We also have the Canadian Postal Code Database.

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Q. How long does it take to get the data?

A. Instantly. As soon as your order is confirmed and payment is received, you can download the database.

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Q. Can I automate the database delivery?

A. Yes! Please email us requesting an FTP Account be setup for you to use in automating your processes. Please include your username or order number for reference. We will have it up and running within 1 hour.

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Q. Do ZIP Codes change often?

A. ZIP code data changes frequently. Every year there are thousands of changes to the USPS ZIP Code records. Cities are added and removed. ZIP codes are created or discontinued. Corrections are made. Boundaries change. Streets are added and street names change. Within a short time period, the database will be outdated if you do not download it every month.

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Q. Do you support Military APO/FPO/DPO ZIP Codes??

A. Yes! Overseas military post offices operated or supported by the Army or Air Force use the city abbreviation APO [Army Post Office / Air (Force) Post Office], while overseas military post offices operated or supported by the Navy, Marine Corps or U.S. Coast Guard use the city abbreviation FPO (Fleet Post Office). Recently, the Department of State has begun establishing a semi-independent overseas postal system. Their city abbreviation is DPO. As of March 2009, less than 10 U.S. Embassy locations are known as DPOs. The other approximately 90 overseas U.S. embassy post offices fall under the management oversight of the military services and so are known as either as APOs or FPOs. Three quasi-state codes have been assigned depending on the (approximate) geographic location of the military mail recipient and also the carrier route to be taken. They are:

  • AE (Armed Forces Europe / Canada / Middle East / Africa) - 09XXX
  • AP (Armed Forces Pacific) - 962XX through 966XX
  • AA (Armed Forces Americas [excluding domestic and Canada]) - 340XX


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Q. Do you have DMA information?

A. No, Nielsen is the provider of that data and they do not allow others to redistribute it. If you need it, you need to go directly to them to get it at Nielsen.com

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Q. How long have you been in business?

A. We have been selling our databases online since 2003 and have become the most trusted source of ZIP code data.

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Q. What separates you from your competitors?

A. What separates us from our competitors is our level of customer service. We are here every day and we answer the phones during business hours. If you have a question or problem, we are here to help you. Additionally, we provide the most comprehensive database at the most competitive price. Our competition doesn't even come close. Try calling them! Also, our rigorous data integrity checks make our data the most accurate you can purchase.

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Why Choose Us?

  1. We are a licensed distributor of the U.S. Postal Service ZIP code data
  2. We offer more data fields than our competitors at a lower price
  3. Unlimited number of users included in our Standard database - see options for Deluxe database
  4. Download to as many computers as you like
  5. 12 months of updates - we update our data each month
  6. Immediate download upon purchase
  7. We are a U.S. company
  8. Comes in an easy to import CSV (comma delimited) file
  9. Free FTP Access for all of our customers
  10. Our customer support is the best on the web - call us and then try calling our competitors

Who Else Uses Our Products?

These are some of the more recognizable customers of Zip-Codes.com:

  • ADP
  • Aetna
  • Aim.com
  • Aon Corporation
  • Armstrong
  • AutoTrader.com
  • Bank of America
  • Bank of New York
  • Bayer
  • Benjamin Moore
  • Best Buy
  • Bosch
  • Brigham Young University
  • Campbell Soup
  • Capital One
  • Cendant
  • Chase
  • Chubb
  • CIGNA
  • Cingular
  • Cisco
  • CitiGroup
  • CNN
  • Coleman
  • Colorado State University
  • Columbia University
  • Con-Way
  • Cornell University
  • Dartmouth University
  • Deloitte
  • Dun & Bradstreet
  • Dupont
  • Emory University
  • Ethan Allen
  • ESPN
  • etoys.com
  • etrade.com
  • Fannie Mae
  • Farmers Insurance
  • Ford Motor
  • GE
  • Geico
  • GMAC Insurance
  • Harvard Medical School
  • Hess
  • Home Depot
  • HP
  • HSBC
  • IBM
  • IKON
  • ING Direct
  • Intuit
  • JP Morgan
  • Liberty Mutual
  • Macromedia
  • Mastercard
  • Mavis Tire
  • McAfee
  • Merrill Lynch
  • Met Life
  • Microsoft
  • MIT
  • Morgan Stanley
  • Morton Salt
  • Neiman Marcus
  • Nestle
  • NJ Motor Vehicles
  • Nortel
  • Nutrisystem
  • Ohio State University
  • Pampered Chef
  • Paychex
  • Pepperdine University
  • Pfizer
  • Princess Cruises
  • Remax
  • Reunion.com
  • Ryder
  • Sears
  • Social Security Administration
  • Sothebys
  • Sprint
  • Stanford University
  • Staples
  • Stork.com
  • Sun Microsystems
  • SUNY University
  • Terminix
  • The Homestore
  • Thomson
  • TIAA-CREF
  • U.S. Army
  • U.S. Department of Energy
  • U.S. Marines
  • U.S. Navy
  • UC Berkeley
  • UMass Boston
  • Unisys
  • UPS
  • U.S. Postal Service
  • Vonage
  • Walmart
  • Washington Mutual
  • Wells Fargo
  • Whitepages.com
  • Yellowbook.com
  • YES Network
  • Yum! Brands

Customer Testimonials

These are actual emails from some of our satisfied customers:

8/23/12

Great site. Very Helpful and easy to use. Bob Fryer


4/10/12

You guys are fantastic. I’m very happy we went with your database; your support has been flawless. Great job. Really.

Thank you very much for your help, Jennifer. Have a great day!

www.revivemediaservices.com


3/20/12

Jim,
I am very impressed with your prompt and helpful response. Thank you. I am making a note of this to write about at FrictionFactor.com.

For my first question, our app is allowing users to search up to a maximum of an X miles radius (maybe 50 miles) around a zip code. I believe that your database allows us to determine the center zip code for a selected metro area. So we will determine all the zip codes within a metro area and then calculate the maximum distance from the center zip code to the outermost zip code and make that our search radius. However, if any metro areas are larger than our maximum radius it will complicate things. So I am interested to know, if you can tell me, how large the largest metro area is.

Thank you,
Larry
Cloudstepper
www.FrictionFactor.com


3/19/12

Hi Jim,

Thanks for the quick response. Your answer was perfect for me.

I appreciate your great customer service and your fine product.

Best,

Alan Maitland
Online Yellow Pages


2/23/12

You guys are awesome about this stuff! Wish all companies ran like you.

William Rodriquez


12/27/11

Hiya Jim,

Happy Holidays! Thanks for the update. I will certainly be renewing and upgrading real soon.

I love your services =) Have a stupendous week.

Quang


12/5/11

Jennifer:
This is just simply outstanding service! Please forward this to your boss.
Thank you very much.
Bill


10/20/11

Dear Jennifer's Supervisor,
I'm just an old old man taking my time to praise Jenifer for her EXCELLENT assistance today.
I needed an extract from your zip-code database, that I recently purchased, of cities, ZIPs for a particular county;
so, when I performed the extract I was presented with multiple records for the SAME city and ZIP-code combination.
So, I called your office - Jennifer answered the call.
Following a brief discussion regarding your database and MSAccess I learned that there is a Primary Record field.

AHA; so by including the Primary Record field in my query and also including the letter "P' in the Criteria field my problem was solved.
All this to commend Jennifer for her ability to communicate with me in such a way so as to obtain, not just an answer;
But to obtain a SOLUTION to my problem. I suggested that she, if interested, might ( with your assistance) learn more about MSAccess - and then get an even better job (with you of course).

Once again; 'Little Nell' (i.e. me); the proverbial person in a crisis was saved - by Jenifer.
Give this lady a raise or at least 20 bucks in cash for her to enjoy a nice lunch and love her job even more.

Let me know how all this was received - conceptually.
Bob Phillips


9/23/2011

Hi:

As my subscription is about to expire in about ten days, I thought I'd check the web for other similar offerings. I didn't spend an inordinate time searching but after about twenty minutes it became reasonably clear that there was nothing remotely approaching the level of detail provided in your US zip code database by any of your competitors.

Accordingly, when it expires I'll not only renew but also upgrade my subscription.

Thanks for a very good product.

John W. xxxxxxx


9/2/2011

Thank you for this unbelievably wonderful App!!!!!!!.
I'm blown away by all the different ways I can find out what I need to know for my job AND for fun!
Joyce
--
Insphere Insurance Solutions is a proud sponsor of Ronald McDonald House Charities®.


6/14/2011

Hi Jennifer,

Thank you so much for all your help today. I really appreciate your patience, and look forward to working with your company in the future.

Best regards,
Charlie


11/12/2010

Good morning,

I have been very pleased with your company and your product over the years. But in particular, I wanted to let someone know that Jennifer (telephone support) helped me out with some problems today in trying to get and extension on our purchase of your zip code deluxe product. She was a wonderful person with which to work. Jennifer was knowledgeable, responsive, and had a very pleasant and caring attitude. Sometimes rare these days.

Ray xxxxxxxxxx
Senior Information Strategist
NC Cooperative Extension
College of Agriculture and Life Sciences
NC State University


9/21/2010

I don't usually write to website contact email addresses. I have a comment and couldn't help myself . . .

WHAT A GREAT WEBSITE !!! WOW!

What an absolute joy to find a site where the site owner(s) have gone to the trouble of making it as useful as you have without compensation.

If there's a prize for having a really useful website, if you haven't already won, you surely will.

I'm only one person, but wish to simply say "Thank You!". You're officially "Bookmarked" permanently.

Robb Blodgett
Grand Rapids Michigan


6/28/2010

Wow! That is fantastic James :-)

I believe you may be right! I have tried some zip codes that were past issues, some random areas (in the recent-past it wasn't hard to find some that fail) and all have worked!

I appreciate you monitoring the error-reports, and for taking time to explain what was occurring and solutions you were looking into.

Thank you James. Thank you for all your hard work, skill and time applied to working a solution to this. :-)
Hope it may prove useful experience in other ways, down-the-road - lol

Really terrific, thank you again!

John

John xxxxxx
Media Consultant
GREENSHEET
7929 Brookriver Suite 350
Dallas, TX 75247
Ph: 214.853.6086
Fax: 214.853.6007


5/19/2010

Jim,

It's refreshing to know there are still good customer support people out
there. You were very helpful. Thank you.

------

Adam xxxxxxx
eContractorBids.com
(608) 519-3120 Office
(800) 489-0401 Toll Free
support (at) eContractorBids.com


5/17/2010

Thank you Jim.
As I mentioned on our call, this is great customer service and something that is becoming all too rare these days.
Thanks again for listening to my concern and finding a solution.

Michael xxxxxxx, CPCU, AIM - MetLife Auto and Home - Senior Technical Coordinator - Home Ops Team


5/13/2010

Hi James,

Thank you so much for your help. You have an excellent customer support team. Your prompt help saved us a huge time on implementing one of our application. Again thank you for your excellent support.

Regards,

Monty


3/29/2010

Thank you for your quick response. One more thing that puts your site above the others.

Have a great day,
Delphiene

Delphiene Martin
Rogers Benefit Group Inc
12222 Merit Drive Ste 1780
Dallas, TX 75251


3/29/2010

You guys are the best --- Thank you!

Regards,
Gail


Gail xxxxxx, PMP
IT Project Manager
DeltaPharma, on assignment with
Takeda Pharmaceuticals NA, Inc.


3/6/2010

Hey Folks,

Just letting you know; Awesome Site!!

I stumbled across your site through a Google search and I'll be linking to it from my website.

It's a great tool for me; as a real estate investor it allows me to quickly focus my property searches.

Thanks!

--
Warmest regards,

Vicki xxxxxx

White Rabbit Enterprises, Inc.
Wonderland Properties, Llc


11/6/2009

Wow, thanks so much. I am truly amazed at your customer service. The phone was answered by a real person and not a machine, and my email was answered so quickly. As well you fixed my problem, it is now working for the Canadian locations. I just don't run into great service like this very often, not for paid services never mind a free one.

Thanks again
Marie
www.iron-x.com


Wednesday, January 14, 2009 8:50 AM

I don’t know if it’s first date syndrome or what but I somehow came across your site this morning and am AMAZED!!! The zip distance calc is awesome!!Then put in my zip and CAN NOT BELIEVE the details!!!!!! Plus weather and a map!!

No I remember, I was looking for a way to map a radius!!
Dan
www.2cpics.com


Friday, January 23, 2009 3:23 PM

Jim,
Thank you so much.  Now I know to push back on my address provider to get an up-to-date address.  I appreciate the link to validate the zip code! Thanks for you help and prompt response,
Scott
www.CRANEPUMPS.com


Monday, January 26, 2009 6:56 PM

Perfect!!!!!

Just what I needed!!!!!!!!

Thanks a ton!

Scott


Friday, February 06, 2009 5:38 PM

Jim,
Thank you very much for such a quick response to our needs.  Please pass along my sincere   gratitude to your team. Best!

Yutthichai (U.T.) xxxxxxxxx
Senior Applications Developer
The JASON Project - National Geographic Society
http://www.jason.org


Monday, February 09, 2009 10:10 PM

Thank you for your prompt reply.  Impressive.

My goal for purchasing the product was to see the multiple counties within a zip code.  It appears from re-reading your website, that only the 'business version' has multiple county listings.

I certainly did not receive a separate file with multiple county entries.  Am I missing something?

Interesting on the Radius Finder.  I do have .Net latest release and I have unzipped the file.  I did let it send the error info to the contact server.  Not sure if this will help.

Ed
www.usbank.com


Tuesday, April 07, 2009 6:15 PM

Dear Mr. Jim xxxxx:
I wanted to write you to say that I had an extremely gratifying interaction to today with your programmer James xxxxxx who, on very short notice, went beyond the call of duty to make a modification to your Zip Radius tool which made my use of your tool much more valuable for the analyses I was performing. This sort of excellent customer service and responsiveness is all too scarce in many data service organizations, so I wanted to let you know that James courteous and efficient service today has helped to earn my loyalty to Zip-Codes.com for a long time to come.

Best regards,

Daniel C. xxxxxxxxx, M.P.H., Ph.D.
Assistant Professor of Clinical Epidemiology,
Department of Epidemiology,
Mailman School of Public Health,
Columbia University

Adjunct Assistant Professor,
Prevention Research Center
Department of Pediatrics
School of Medicine
Wayne State University


Tuesday, May 05, 2009 8:57 AM

Thank you so much for your personal reply.  I've found only two instances in the past year where I believe USPS was incorrect.  Therefore, I will continue to have great faith in the info you provide.  Again, your website is so helpful.  I do appreciate your assistance.

Dee xxxxxx
www.ccccd.edu


Thursday, June 11, 2009 5:26 PM

Great.  Thanks.  I’m using 2007, so I’ll combine them into one file.  Thanks again for your help.  It’s a great product, especially the Radius Finder.
John
www.quinnemanuel.com


Thursday, July 23, 2009 10:48 AM

Dear James,

I just want to thank you for all of your assistance!  I am enjoying the use of  the US zip codes program, which has proved to be very useful. 
I am sorry that we were not able to utilize the Canadian Postal Codes the same way, but at least I know you and your company are supplying us with good customer service and a good product.

Thank you very much!!

Sylvia xxxxxx
Training Administrator
Cruise Line International Association, Inc.


Wednesday, September 30, 2009 1:44 PM

What a great site you have! It is full of wonderful, valuable information. I just found it and will recommend it to others. I love that you give away a lot of info but sell software, maps and other tools that are helpful to many different applications. Thanks for having such a great site!

Sheila Adcock


I appreciate the quick turn around on this question. We are working with a vendor that uses this level of reporting. We wanted to be able to create the same reporting level in-house with your up to date ZIP Code products. These additional codes will be very helpful.

Thanks for going above and beyond the call of duty to provide this list of CBSA divisions. This level of service makes me glad we chose to do business with your company.

Thanks,
Scott ********,
www.abbot.com


I rarely write to applaud a product, but the usefulness of your software to my job is very relevant. Your zip code software, used in conjunction with your software to find radii from a specific locale is excellent--simple to use and a valuable resource for any direct mail marketer.

Thank you very much.

Sincerely,
Fred ******
Direct Mail Marketing Manager
Westgate Resorts


Jim,

Thank you for resolving this so quickly. The support you provided me with on the phone today along with the quick manner in which you responded to my refund request says a lot about you and your company.

Sincerely,
Robert ******


My only comment would be that your customer service is fantastic.

Thanks.

Shawn *******
www.dridefault.com


Sue, thank you! I shared with James ********* how helpful and prompt you have been regarding this matter. A nice company to work with!

~Danni
www.bsg.com


Hi James –
This is exactly what I need. It’s interesting to see that the City and AreaName fields are actually the opposite of what expected of each one to be. It’s not at all a problem; it’s just interesting. You guys offered great customer support compared to your competition. If I may a suggestion: Talk to your webpage master to add a few more keywords to your site so that it appears on top when doing a Google search; it was actually near the lower part of the page when doing a search for “Postal Code database” in Google. I’ll be ordering your product next week sometime.

Thanks again,
Robert
www.presagis.com


Thanks for the info, Jim. I'll have to purchase from scratch, as my company will require a purchase order and multiple levels of approvals and all that. But again, thanks for that. You guys have a great product.

Cheers,
Bob
www.cbsradio.com


Hi,
I just wanted to say thank you for a very helpful site. In this day and age when everyone needs a little help sometimes, it is truly refreshing to find people who provide basic need information without selling a free trial for $19.99!! I pray, In Jesus name, he will bring nothing but blessings back to you and yours for providing service to others. Amen. and again, thank you.

Randi


Good morning. No questions - just wanted to say that we ordered our first map from y'all yesterday, and we LOVE it! Taking disk with pdf file to Kinko's to get large version printed. My boss is bouncing off the walls he's so happy. Incredible market planning tool for us as we work to determine target clients.

VERY easy to order, buy and retrieve.

Thanks again.
CINDY
www.boycealbert.com



Hello,

I ordered the incorrect zip code map and would like to request a refund. I was looking for an actual map and not the database. My order number is 267750. I spoke to your customer service area (whom by the way was very helpful!) and he informed me how to order the correct item.

Thank you,

Tammara ********
www.aigag.com


Thank You very much for your prompt reply
Skip Spurgeon
IT Manager
Sokaogon Gaming Enterprise, Corp.


Thank you for the excellent customer service. This will give us the entire directory and not just updates; is that correct?

Dahlia
www.yosemite.cc.ca.us


Thanks for your speedy reply! Amelia
www.chacha.com


Thanks for the quick response Jim. A pleasure doing business with you !

Ray
www.andersonadv.com


Hi Jim,

Thanks for your quick response. We placed an order last night. Thanks for your help!

Best,

Evan M.


James:
Firstly, I continue to be impressed by the quality and speed at which my inquiries are addressed, both before and after my purchase.

I knew immediately that I had failed to communicate an important aspect of my inquiry. At this time I am only interested in the changes to the base zip code database / dataset.

Can you reply to the inquiries below only regarding the base zip code data?

Thank you in advance,
Jared
www.abcv.com


I just want to say thank you for your patience with me. I finally got what I needed, transferred the zip codes onto the Excel sheet that was required and got them emailed to our national office so they would send us the leads for our area that we need to grow our business. It was a challenge. Much appreciation, Nellie ********


The reason I bought from you is:

A few days a go I asked you how many individial zip codes there were.

Wham! The answer came back quickly. I was impressed.

Isn't that much good customer service these days. My congratulations!!!!

Armond *****


Hi James,

Thanks a lot, so quick to respond, this is the better way to do business!!!

Ok, we'll setup a program to get it every 5th.

Thanks
Best Regards

- - -
Christian *******
www.jlr.ca


THANK YOU . . . the new map certainly fits my needs better. You get my 2008 award for being “customer friendly”. Thanks again.

Jerry


Jim,
Please upgrade me to the business version. If you need my cc info again please let me know. Thanks for your prompt response to my request. I have found that it is unusual to get a quick response from the “contact us” link. 99.9% of the time I never hear back from a company when using this feature. I wish all websites operated in the manner that your companies does.

Glenn
www.henryschein.com


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